Position Clinic Manager/Senior Medical Secretary
Location Kitchener 
Date Posted Wed, Aug 29 2018
Description :

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Clinic Manager/Senior Medical Secretary

Our client''s medical clinic was established to provide a turn-key operation for Physicians and Nurse Practitioners (NP) who are interested in joining our medical clinic in either a fee for service model or as part of a Family Heath Organization in Waterloo, Ontario.

Our medical clinic offers a 3,000 square ft family practice clinic and "turnkey" operation for doctor''s at The Medical Centre, which is a brand new state-of-the-art medical hub, assembled with physicians, specialists, nurses and technicians.

We are currently seeking a Clinic Manager/Senior Medical Secretary who would be willing to join. The clinic is a brand new facility, fully-equipped with latest diagnostic equipment, running an easy-to-use EMR system (Practice Solutions, TELUS Health).

Clinic Manager/Senior Medical Secretary
Senior Medical Secretary/Clinic Manager


Successful candidate will be supporting clinical operations by maintaining office systems and supervising staff. In addition also supports physician staff by representing physicians; screening and sorting mail, documents, and telephone calls; scheduling patient appointments and arranging referrals; billing patients and third-party payers; controlling accounts receivables; preparing medical reports, patient histories, operative notes, manuscripts, and correspondence; maintaining office files and patient records.

•Maintains office services by organizing office operations and procedures; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions.
•Create and manage staff schedule as per the needs of the clinic and the doctors.
•Ensures physician productivity by maintaining calendars; scheduling patient appointments; physician consultations; professional meetings, conferences; teleconferences, and travel.
•Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement.
•Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments.
•Completes operational requirements by scheduling and assigning employees; following up on work results.
•Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends.
•Generates revenues by completing direct patient and third-party billing;
•Maintains office staff by recruiting, selecting, orienting, and training employees.
•Maintains patient confidence and protects operations by keeping information confidential.
•Maintains office staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
•Maintains office supplies inventory by checking stock; anticipating needs; placing and expediting orders; verifying receipt.
•Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
•Manage OHIP billing to minimize errors and increase efficiency by reducing the number of re-submits.


Some Medical office management experience preferred
OHIP Billing and error corrections a must.
Experience with Electronic Medical Records (EMR) software preferred
Experience working with a Family Health Organization is an asset but not a must

Additional Skills
Supply Management, Informing Others, Tracking Budget Expenses, Delegation, Staffing, Managing Processes, Supervision, Developing Standards, Promoting Process Improvement, Inventory Control, Reporting Skills, Typing skills

Minimum Education - Bachelor''s Degree

To learn more please contact John Met at jmetcalfe@pro-finders.com

You will be contacted promptly with more details.


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